Terms & Conditions

Terms & Conditions – Ruheflora

Welcome to Ruheflora! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General

  • These Terms & Conditions apply to all purchases and interactions with Ruheflora.

  • We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website implies acceptance of any changes.

2. Products & Orders

  • All products listed on the website are subject to availability.

  • We make every effort to accurately display product descriptions and prices, but errors may occasionally occur. We reserve the right to correct such errors.

  • Orders are confirmed only after full payment is received (unless Cash on Delivery is available and selected).

3. Pricing & Payment

  • All prices are listed in PKR (Pakistani Rupees).

  • A PKR 250 delivery charge applies to all orders below PKR 4000.

  • Free delivery is available for orders above PKR 4000.

  • Accepted payment methods will be listed at checkout.

4. Shipping & Delivery

  • Orders are usually processed and shipped within 1–3 working days.

  • Delivery time may vary depending on your location.

  • Ruheflora is not liable for delays caused by courier companies or external factors.

5. Returns & Refunds

  • We offer a 7-day return policy on eligible items. For full details, please see our Return Policy.

  • Products must be unused, unopened, and in original condition for returns to be accepted.

  • Delivery charges are non-refundable unless the return is due to our error.

6. Privacy & Communication

  • Your privacy is important to us. We only use your personal information to process orders and communicate with you.

  • By placing an order, you agree to receive order-related communication via email, SMS, or WhatsApp.

7. WhatsApp Support

  • You may contact us for assistance via WhatsApp at 0313-4707784.

  • WhatsApp chats are for customer support only. Misuse or abusive behavior will not be tolerated.

8. Intellectual Property

  • All content on the Ruheflora website—including logos, text, images, and designs—is the intellectual property of Ruheflora and may not be used without written permission.

9. Limitation of Liability

  • Ruheflora shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Governing Law

  • These Terms & Conditions are governed by the laws of Pakistan.

If you have any questions about these terms, feel free to contact us at:

📧 ruheflora@gmail.com
📞 0313-4707784 (Call or WhatsApp)